Service charter - archive
https://www.mynet.it/en-it/service-charter-archive.aspx
Service Charter > Service charter - archive Service charter - archive In order to ensure transparency in its relations with customers, and in accordance with the Directive of the Council of Ministers of 27 January 1994 on the “Principles governing the provision of public services”, Resolution No. 179/03/CSP on the “Approval of the general directive on quality and service charters for [...]

Quality indicators - 2018
https://www.mynet.it/en-it/service-charter-2018.aspx
Service Charter > Quality indicators - 2018 Quality indicators - 2018 Carta dei Servizi (Anno 2018) Scarica il file Survey (year 2018) Download the file Quality Parameters Report (year 2018) Download the file Quality Parameters Report (year 2018) Download the file Basic services offered (second half of 2018) Download the file Indicator survey (second half of 2018) Download the file Basic [...]

Quality indicators - 2019
https://www.mynet.it/en-it/service-charter-2019.aspx
Service Charter > Quality indicators - 2019 Quality indicators - 2019 Basic services offered (second half of 2019) Download the file Indicator survey (second half of 2019) Download the file Basic services offered (1st half of 2019) Download the file Indicator survey (first half of 2019) Download the file

Quality indicators - 2020
https://www.mynet.it/en-it/service-charter-2020.aspx
Service Charter > Quality indicators - 2020 Quality indicators - 2020 Annual survey for the year 2020 Download the file Quality parameters report for the year 2020 Download the file 2020 survey report Download the file Basic services offered (second half of 2020) Download the file Indicator survey (second half of 2020) Download the file Basic services offered (1st half of 2020) Download the [...]

Quality indicators - 2021
https://www.mynet.it/en-it/service-charter-2021.aspx
Service Charter > Quality indicators - 2021 Quality indicators - 2021 Annual survey for the year 2021 Download the file Quality parameters report for the year 2021 Download the file 2021 survey report Download the file Indicator survey (second half of 2021) Download the file Basic services offered (second half of 2021) Download the file Basic services offered (second half of 2021) Download [...]

Quality indicators - 2022
https://www.mynet.it/en-it/service-charter-2022.aspx
Service Charter > Quality indicators - 2022 Quality indicators - 2022 Quality parameters report for the year 2022 Download the file 2022 survey report Download the file Indicator survey (second half of 2022) Download the file Basic services offered (second half of 2022) Download the file Basic services offered (1st half of 2022) Download the file Indicator survey (first half of 2022) [...]

Quality indicators - 2023
https://www.mynet.it/en-it/service-charter-2023.aspx
Service Charter > Quality indicators - 2023 Quality indicators - 2023 Service Charter (Year 2023) Download the file Quality parameters report for the year 2023 Download the file Quality parameters report for the year 2023 Download the file 2023 survey report Download the file Basic services offered (1st half of 2023) Download the file Indicator survey (first half of 2023) Download the file [...]

Quality indicators - 2024
https://www.mynet.it/en-it/service-charter-2024.aspx
Service Charter > Quality indicators - 2024 Quality indicators - 2024 Survey of indicators Annex B (1st half of 2024) Download the file Indicator survey (first half of 2024) Download the file

Quality indicators - 2025
https://www.mynet.it/en-it/service-charter-2025.aspx
Service Charter > Quality indicators - 2025 Quality indicators - 2025 Indicator survey (second half of 2025) Download the file Fixed-location quality targets for the year 2025 Download the file Indicator collection (first half of 2025) Download the file

Quality indicators - 2026
https://www.mynet.it/en-it/service-charter-2026.aspx
Service Charter > Quality indicators - 2026 Quality indicators - 2026 Fixed-location quality targets for the year 2026 Download the file